Social Media Customer Service

Customer Services should be at the heart of the organization, from management to marketing, sales, production and human resources.
Social Media keep you easily over the conversation when a customer make a complain, so you can listen, analyze, engage and connect.
Twitter is one of the best social networking to implement Customer Services.

 

Customer Service

1.- Listen

what people are saying about your products or services and industry

 

2.- Analyze

and take decisions among departments

 

3.- Engage

your customers more efficiently and quickly

 

4.- Connect

happy customers spreading the word and attracting prospects

 

* To know more check this good example at the tourism industry Here
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